Tea Humidor Essence
iLOLA Essence climatizes the humidor to optimal humidity; both aging the tea and enhancing its flavour profile. Your Tea Discs will continue to get better with time.
To be used with the iLOLA Tea Disc Humidor.
HOW TO USE
ACTIVATION
- Twist and remove diffuser from humidor tube.
- Add 2-3 drops of iLOLA Humidor Essence into diffuser holes to saturate system.
- Twist diffuser into humidor tube, ensuring closure is tightly secured.
- Let humidor sit for 24 hours, allowing Essence to diffuse throughout and regulate humidity level between 50-70%.
- Twist and remove hygrometer to insert iLOLA Tea Discs into humidor tube.
- Replace hygrometer securely into humidor tube.
- Store Tea Discs enclosed in humidor until your next cup of tea.
MAINTENANCE
Once a month, add 2 drops of iLOLA Humidor Essence to diffuser. If opening humidor regularly, humidity level changes due to external exposure; potentially requiring additional Essence.
Do not exceed adding Essence more than once a week.
Should humidity fall below 50%, add 2 drops of Essence to diffuser holes.
Should humidity exceed 70%, keep humidor tube open for 2-3 hours in a dry area, allowing humidity to decrease.
WHAT'S INCLUDED
- One (1) iLOLA Humidor Essence
SHIPPING
Orders placed on iLOLA Online Shop are prepared by our iLOLA team and delivered by USPS, FedEx or UPS. We ship orders Monday through Friday. Purchases made after 12pm (PST) will not begin processing until the next business day. If you place your order after 12pm (PST) on a Friday, your order will be shipped the following week.
Shipping Costs
Orders under $50 USD: Shipping charged
Orders over $50 USD ($70 CAD): Free Shipping
Shipping Times
Expected time to process and ship orders is 2-3 business days. Please note that Weekends and Holidays are not considered business days.
RETURNS AND REFUNDS POLICY
iLOLA support is available weekdays 9am-4pm (PST) at customersupport@ilolatea.com. We do our very best to respond to support emails within 2 business days. We are not a “big business”. We are a small, family business that strives to give you the best experience in tea and that includes getting back to you in a timely manner.
Return Policy
If you have an item that you wish to return, please email us at customersupport@ilolatea.com and our team members will work with you to resolve the issue.
In order to receive full credit, all returns must be unopened in their original packaging and in a resalable condition. We do not cover the costs of return shipping charges unless due to company error.
Missing or Damaged Products:
If your item is missing or damaged, please reach out to customersupport@ilolatea.com so we can immediately rectify this issue.
Return Address:
iLOLA LLC
7550 River Road
# 8
Delta, BC V4G1C8
Canada