Frequently Asked Questions
iLOLA Tea Discs
iLOLA Tea Discs are loose leaf tea simplified.
A patented process of enjoying tea designed to remove one step of decisions - how much tea do I use. Simply add one Tea Disc per cup or small teapot or 2 per Tea Discs per teapot.
Filled with your daily probiotics, these Tea Discs are designed to help you focus on the experience, the moments; to enjoy quality tea wherever you are.
Bring the luxury of loose leaf tea with the convenience of travel. Take your Tea Discs with you, wherever you go.
1. Prepare water for steeping.
2. Place your Tea Disc Infuser inside our cup or teapot.
3. Add your warmed water to your cup or teapot, filling half way.
4. Gently place your iLOLA Tea Disc inside the Tea Disc Infuser. Slowly pour warmed water over the Tea Disc and allow the natural flavours and benefits to steep and flourish.
5. Wait 2-5mins, depending on Tea Disc flavour.
6. Remove the Tea Disc Infuser and sip.
See the video from our Co-Founder and creator of the Tea Disc on 'How to use your Tea Disc.'
How to Use iLOLA Tea Discs
Watch our Co-Founder and creator of the Tea Disc explain how to use the Tea Disc.
To bring the full flavours into your tea, ensuring your warmed water is the correct temperature is important.
If you don't want to buy a temperature controlling kettle or spend the time waiting for the water to cool, just add some cold water in your cup first and it will bring the temperature down.
Enjoying your tea and the experience that comes along with it, wherever you are, is the most important.
Use this guide for proper water temperatures.
We source every ingredient from premium regions around the world. While some countries have organic certification systems in place, others have more complex procedures. Not all farmers have the ability or resources to qualify as certified organic, even if their farming meets the standards. As we strive to support sustainable farming, we will always choose the highest caliber ingredients from viable sources.
We promise you that all our ingredients are non-GMO, pesticide-free and never tested on animals.
Sustainability and quality are important to us, which is why we promise transparency and traceability with all our ingredients.
We source our ingredients locally when possible, and internationally when necessary. To ensure we can bring you the highest quality products, we choose regions who cultivate premium ingredients native to their environment.
While all our Tea Discs are handcrafted with premium ingredients, some of our Tea Discs contain natural flavouring. Derived from quality ingredients, the natural flavouring is added to enhance the symphony of flavours soon to be swirling in your cup.
To keep your iLOLA Tea Discs fresh, conceal your Tea Discs in a cool, dry and dark container. We recommend using the iLOLA Tea Disc Caddy for optimal preservation and a touch of elegance for your tea station.
To ensure the most delicious cup of quality tea, consume Tea Discs infused with fruits and nuts within 6 months from the date of purchase.
Straight Tea Discs will remain fresh for 12 months from the date of purchase.
See below for more information on ageing or keeping your tea fresh for longer.
While our Tea Discs do not expire, they can lose freshness over time.
Discover the iLOLA Tea Disc Humidor to enhance and extend the freshness of your Tea Discs.
iLOLA Tea Humidor
iLOLA Aged Tea Discs
What if your tea aged to become better, more complex and intricate over time?
Tea, in normal conditions, will become old and stale within 2 years.
As most tea sits within warehouses at source, in logistic warehouses and on shelves waiting to be purchased, the estimated time left for most teas is 6 months from the date of purchase.
Optimal humidity level for the iLOLA Tea Disc Humidor is between 50-70%.
Should humidity fall below 50%, add 2 drops of iLOLA Humidor Essence to diffuser holes.
Should humidity exceed 70%, keep humidor tube open for 2-3 hours in a dry area, allowing humidity to decrease.
Once a month, add 2 drops of iLOLA Humidor Essence to diffuser. If opening humidor regularly, humidity level changes due to external exposure; potentially requiring additional Essence.
Do not exceed adding Essence more than once a week.
Tea Disc Humidor - Age to Perfection
iLOLA's Tea Disc Humidor has been designed to protect
your tea. Creating the ideal humidity and removing light
and air creates the perfect conditions to age your tea.
This enhances the flavours of your tea and ages over time
without the risk of drying out and going stale.
We created an iLOLA Humidor Essence specifically for each flavour of tea that we offer, to allow for optimal enhancement of your tea.
Mixing Essence with different tea flavours or types is not recommended.